QuickBooks error 100060

Resolving QuickBooks Error 100060: A Comprehensive Guide to Troubleshoot and Fix the Issue

QuickBooks is an essential tool for businesses, streamlining financial tasks and maintaining order in accounting. However, encountering errors like QuickBooks Error 100060 can disrupt workflow and cause significant frustration. This guide will provide you with a comprehensive approach to troubleshoot and fix this error, ensuring your QuickBooks runs smoothly once again.

Understanding QuickBooks Error 100060

What is QuickBooks Error 100060?

QuickBooks Error 100060 is an error that typically arises when users attempt to access or modify a QuickBooks company file. This error can be a roadblock in maintaining financial records and can halt productivity.

Common Causes of the Error

Several factors can lead to QuickBooks Error 100060, including:

  • Corrupted QuickBooks installation
  • Damaged company file
  • Network issues affecting file access
  • Incorrect firewall and security settings

How the Error Impacts QuickBooks Users

The error can prevent users from accessing vital financial data, leading to delays in financial reporting and daily operations. This disruption can be particularly problematic during critical financial periods like tax season.

Symptoms of QuickBooks Error 100060

Error Messages Associated with Error 100060

When QuickBooks Error 100060 occurs, you might encounter messages such as:

  • “Error 100060: QuickBooks has encountered a problem and needs to close.”
  • “An error occurred while attempting to access the company file.”

Signs That Indicate the Presence of the Error

Apart from the error messages, other symptoms include:

  • QuickBooks crashes frequently
  • Difficulty in opening or accessing the company file
  • Sluggish performance of QuickBooks

Preparing to Troubleshoot QuickBooks Error 100060

Backing Up Your QuickBooks Data

Before diving into troubleshooting, ensure you have a recent backup of your QuickBooks data. This precaution protects your information in case anything goes awry during the troubleshooting process.

Ensuring You Have Administrative Rights

Make sure you have administrative rights on your computer. This access is crucial for performing many of the troubleshooting steps.

Updating QuickBooks to the Latest Version

Always keep your QuickBooks updated to the latest version. Updates often include fixes for common bugs and issues.

Step-by-Step Troubleshooting Guide

Step 1: Check Your Internet Connection

Verifying Network Settings

Ensure your network settings are correctly configured. An unstable or misconfigured network can cause connectivity issues with your QuickBooks company file.

Restarting the Router and Modem

A simple yet effective step is to restart your router and modem. This action can resolve many network-related issues.

Step 2: Verify and Rebuild Data

Using the QuickBooks Verify Data Tool

Navigate to the ‘File’ menu, select ‘Utilities,’ and choose ‘Verify Data.’ This tool checks your company file for data integrity issues.

Using the QuickBooks Rebuild Data Tool

If the Verify Data tool finds issues, use the ‘Rebuild Data’ tool to fix them. This tool can repair data corruption in your company file.

Step 3: Repair QuickBooks Installation

Accessing the QuickBooks Installation Repair Tool

Go to the ‘Control Panel,’ find ‘Programs and Features,’ and select QuickBooks. Choose the ‘Repair’ option to start the process.

Running the Repair Process

Follow the on-screen instructions to repair your QuickBooks installation. This step can resolve issues stemming from a corrupted installation.

Step 4: Check for Windows Updates

Ensuring Windows is Up-to-Date

Make sure your Windows operating system is current. Outdated systems can cause compatibility issues with QuickBooks.

Installing Pending Updates

Install any pending Windows updates to ensure optimal performance and compatibility with QuickBooks.

Step 5: Configure Firewall and Security Settings

Adding QuickBooks as an Exception in Your Firewall

Navigate to your firewall settings and add QuickBooks as an exception. This action prevents the firewall from blocking QuickBooks.

Checking Antivirus Settings

Ensure your antivirus software is not interfering with QuickBooks. You might need to add QuickBooks to the list of trusted applications.

Step 6: Use QuickBooks File Doctor

Downloading and Installing QuickBooks File Doctor

Download the QuickBooks File Doctor tool from the official QuickBooks website and install it on your computer.

Running the Tool to Diagnose and Fix Issues

Run QuickBooks File Doctor to diagnose and fix file-related issues. Follow the prompts to complete the process.

Step 7: Check Company File for Damage

Opening a Sample Company File

Try opening a sample company file in QuickBooks. If it opens without issues, the problem might be with your company file.

Steps to Repair a Damaged Company File

If your company file is damaged, use the QuickBooks File Doctor or contact QuickBooks support for further assistance.

Step 8: Reinstall QuickBooks Using Clean Install

Uninstalling QuickBooks

Uninstall QuickBooks from your computer using the ‘Control Panel’ and ‘Programs and Features.’

Performing a Clean Installation

Download the latest version of QuickBooks and perform a clean installation. This process can resolve issues caused by corrupted program files.

Preventing Future Errors

Regularly Updating QuickBooks

Keep your QuickBooks updated to avoid running into known bugs and issues.

Maintaining a Stable Internet Connection

Ensure you have a stable and reliable internet connection to prevent connectivity issues with your company file.

Regular Data Backups

Regularly back up your QuickBooks data to protect against data loss and corruption.


Resolving QuickBooks Error 100060 requires a systematic approach. By following the steps outlined in this guide, you can troubleshoot and fix the error, ensuring your QuickBooks operates smoothly. If you encounter persistent issues, don’t hesitate to seek professional assistance.


What Causes QuickBooks Error 100060?

QuickBooks Error 100060 is typically caused by a corrupted installation, damaged company file, network issues, or incorrect firewall and security settings.

How Long Does It Take to Fix QuickBooks Error 100060?

The time to fix QuickBooks Error 100060 can vary. Simple fixes might take a few minutes, while more complex issues could take several hours.

Can I Prevent QuickBooks Error 100060 from Occurring Again?

Yes, by regularly updating QuickBooks, maintaining a stable internet connection, and performing regular data backups, you can minimize the risk of encountering Error 100060.

Do I Need Technical Expertise to Fix QuickBooks Error 100060?

While some steps require basic technical knowledge, most can be performed by following detailed instructions. For complex issues, seeking professional help is advisable.

Is There a Risk of Data Loss When Fixing QuickBooks Error 100060?

If you follow the troubleshooting steps carefully and back up your data beforehand, the risk of data loss is minimal.