QuickBooks Error 1014

How to Resolve QuickBooks Error OLSU 1014

QuickBooks is a lifesaver for many businesses, but like any software, it can encounter errors that disrupt your workflow. One such issue is QuickBooks Error OLSU 1014. If you’ve come across this error, don’t worry—I’ve got you covered. Let’s dive into what this error is, why it happens, and most importantly, how to fix it.

Understanding QuickBooks Error OLSU 1014

Definition and Overview

QuickBooks Error OLSU 1014 typically occurs when there is a problem with your bank connection. This can be quite frustrating, especially if you rely on QuickBooks for managing your finances seamlessly.

Common Causes

Several factors can trigger this error:

  • Incorrect bank login credentials
  • Issues with bank servers
  • Problems with your internet connection
  • Outdated QuickBooks software

Symptoms of the Error

You might notice:

  • Error messages when trying to connect to your bank
  • Inability to download transactions
  • Disrupted workflow in QuickBooks

Initial Troubleshooting Steps

Before diving into detailed solutions, let’s tackle some basic troubleshooting steps.

Verifying Internet Connection

Ensure your internet connection is stable. A weak or intermittent connection can often be the root cause of connectivity issues with your bank.

Ensuring QuickBooks is Up to Date

Make sure you have the latest version of QuickBooks. Updates often include fixes for known issues, so this could resolve the error quickly.

Detailed Solutions to Fix QuickBooks Error OLSU 1014

Solution 1: Check Your Bank’s Website

Sometimes, the issue might be with your bank and not QuickBooks.

Verify Bank Credentials

Log in to your bank’s website using your usual credentials.

Ensure you can access your account without any issues.

Update Bank Information

Ensure your bank information in QuickBooks matches what you have on the bank’s website.

Update any outdated information.

Solution 2: Deactivate and Reactivate Bank Feeds

If the problem persists, try deactivating and then reactivating your bank feeds.

Steps to Deactivate Bank Feeds

  • Go to the Bank Feeds Center in QuickBooks.
  • Select the account causing the issue.
  • Click on “Deactivate All Online Services.”

Steps to Reactivate Bank Feeds

  • Return to the Bank Feeds Center.
  • Select “Set Up Bank Feeds” for the same account.
  • Follow the prompts to reactivate the feeds.

Solution 3: Configure Internet Security and Firewall Settings

Security settings can sometimes interfere with QuickBooks’ ability to connect to your bank.

Adding QuickBooks as a Trusted Application

  • Open your firewall or internet security settings.
  • Add QuickBooks as a trusted application.

Adjusting Firewall Settings

Ensure that the ports required by QuickBooks are open.

Refer to QuickBooks support for specific port numbers if needed.

Solution 4: Create a New Company File

Creating a new company file can sometimes resolve persistent issues.

Backup Current Data

  1. Before making any changes, backup your current QuickBooks data.

Steps to Create a New Company File

  • Go to the File menu in QuickBooks.
  • Select “New Company.”
  • Follow the prompts to create a new company file.
  • Import your data into the new file.

Solution 5: Use the QuickBooks File Doctor Tool

This handy tool can diagnose and fix many common QuickBooks errors.

Download and Install the Tool

Running the Tool to Diagnose and Fix Issues

Open the tool and follow the on-screen instructions.

Allow it to scan and fix any issues it finds.

Preventing QuickBooks Error OLSU 1014 in the Future

Regular Updates and Maintenance

Keep your QuickBooks software up to date to prevent many common issues. Regular updates often include bug fixes and improvements.

Using Strong and Secure Passwords

Ensure your bank and QuickBooks accounts use strong, unique passwords. This adds an extra layer of security and helps prevent connectivity issues.

Regularly Verifying Bank Connection Settings

Periodically check your bank connection settings in QuickBooks to ensure they are correct and up to date.

When to Seek Professional Help

Sometimes, despite our best efforts, problems persist. Here are some signs it’s time to call in the pros.

Indicators That Professional Assistance is Needed

If you’ve tried all the solutions and the error persists.

If you’re uncomfortable making changes to security settings or your QuickBooks setup.

How to Contact QuickBooks Support

Reach out to QuickBooks support through their official website or by calling their customer service line. They can provide expert assistance and guide you through more advanced troubleshooting steps.


QuickBooks Error OLSU 1014 can be a real headache, but with the right steps, you can resolve it and get back to managing your finances smoothly. Remember to keep your software updated and regularly check your bank connection settings to prevent future issues. And don’t hesitate to seek professional help if needed—sometimes a little expert advice is all it takes to fix the problem.


What should I do if QuickBooks Error OLSU 1014 persists after trying all solutions?

If the error persists, it’s best to contact QuickBooks support for further assistance. They can provide more advanced troubleshooting steps.

Can I resolve QuickBooks Error OLSU 1014 on my own?

Yes, many users can resolve this error by following the troubleshooting steps outlined in this article. However, if you’re not comfortable with technical steps, seeking professional help is recommended.

How often should I update QuickBooks to prevent errors?

It’s a good practice to check for updates regularly, at least once a month, to ensure you’re using the latest version with all the latest fixes and improvements.

Is it safe to use third-party tools to fix QuickBooks errors?

Only use third-party tools recommended by QuickBooks or other trusted sources. Ensure you download these tools from reputable websites to avoid malware or other security risks.

What are some common signs that my QuickBooks has connection issues with my bank?

Common signs include error messages when trying to connect, inability to download transactions, and interruptions in your usual QuickBooks workflow.

About the author: James Antonio Antonio
Marketing Manager at Dancing Numbers. Loves to write about software and its uses. Has a good technical and business background which helps me stay updated.

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