FreshBooks vs Xero

The Ultimate Comparison: FreshBooks vs Xero


Are you a small business owner looking for the perfect accounting software? With so many options on the market, it can be overwhelming to choose. But don’t worry, we’ve done the research and will compare two of the top contenders: FreshBooks vs Xero. Both are cloud-based platforms with impressive features, but which one is right for you? Read on as we break down their differentiators in pricing, ease of use, features, integrations and customer support to help you make an informed decision.

The Differentiators: What Sets FreshBooks Apart?

FreshBooks is a cloud-based accounting software that specializes in invoicing and time tracking. What sets FreshBooks apart from its competitors is its user-friendly interface, unparalleled customer support, and customizable features.

One of the key differentiators of FreshBooks is how easy it is to navigate. The platform has a streamlined design that makes it simple for users to access their financial data at any given time. Additionally, FreshBooks’ drag-and-drop feature allows users to quickly create invoices without having any prior experience in bookkeeping or accounting.

Another aspect that sets FreshBooks apart from other accounting software options on the market is its top-notch customer support team. Users can receive assistance via email, phone or chat, ensuring they get the help they need when they need it most.

What truly distinguishes FreshBooks from its competition are all the customizable features available within the platform. From creating personalized branding on invoices to setting up recurring payments and automated reminders – there’s no shortage of tools available for business owners looking to streamline their finances.

When comparing FreshBooks vs Xero – these unique aspects make clear why many small businesses prefer using this robust yet intuitive cloud-based accounting software over others on the market today.

FreshBooks vs Xero Pricing

FreshBooks and Xero pricing differ in several ways. FreshBooks has a simpler pricing structure with fewer plans to choose from. However, their plans are slightly more expensive than Xero’s. FreshBooks offers 3 different pricing tiers: Lite at $15 per month, Plus at $25 per month, and Premium at $50 per month.

In contrast, Xero offers five different plans starting from Early at just $9 per month up to Established at $60 per month. The main difference between the two software providers is that Xero provides more affordable options for smaller businesses looking for basic accounting features.

While both FreshBooks and Xero offer free trials to test out their software before committing to a subscription plan, it’s worth noting that FreshBooks only offers a 30-day trial while Xero allows for unlimited access until you’ve decided which plan works best for your business needs.

Ultimately, when deciding between these two software solutions based on price alone, it comes down to the specific needs of your business and what features each provider can offer within your budget constraints.

FreshBooks vs Xero Ease of Use

When it comes to choosing best accounting software, one of the most important factors to consider is ease of use. After all, you want a platform that will help you streamline your financial processes without causing additional headaches.

In terms of usability, FreshBooks vs Xero both have their strengths and weaknesses. FreshBooks is known for its simplicity and straightforwardness, making it an excellent choice for small business owners who may not have extensive accounting experience.

FreshBooks offers an intuitive interface that’s easy to navigate even if you’re unfamiliar with accounting terminology. The platform allows users to create professional-looking invoices quickly and easily, track expenses, manage projects, and run reports – all from a single dashboard.

Xero also has a user-friendly interface but requires more familiarity with accounting concepts than FreshBooks does. While some users may find the navigation system less intuitive at first glance than FreshBooks’, others appreciate Xero’s comprehensive features set which allows them to drill down into their company’s data in detail.

Ultimately when deciding which software suits your needs best in terms of ease-of-use would depend on your individual business requirements as well as experience level with similar platforms.

FreshBooks vs Xero Features

When it comes to features, both FreshBooks vs Xero offer a variety of tools to help small businesses manage their finances.

FreshBooks offers time tracking, invoicing, expenses tracking, project management and reporting all in one platform. It also has a mobile app that allows you to stay connected on the go. One unique feature is its Double-Entry Accounting system which helps users keep accurate financial records.

On the other hand, Xero provides an extensive list of features including invoicing, quotes and estimates, purchase orders and inventory management. It also includes payroll processing capabilities for those who need it.

Both platforms have bank reconciliation features but they differ in terms of how they handle multi-currency transactions. FreshBooks supports over 160 currencies while Xero only supports around 80.

Both FreshBooks and Xero offer many similar features that can benefit small businesses depending on their specific needs. Choosing between them will depend on what your business requires most from an accounting software solution.


Integrations are an important aspect of any accounting software as they allow users to streamline their workflow and save time. FreshBooks and Xero both offer a wide range of integrations with popular business tools such as PayPal, Stripe, Shopify, and more.

FreshBooks has over 200 integrations available through its marketplace which includes project management tools like Trello, Asana, and Basecamp. Additionally, it integrates with numerous payment gateways including PayPal, Stripe, and Square.

On the other hand, Xero boasts over 800 integrations in its app marketplace covering everything from inventory management to CRM solutions. With this kind of variety available for integration options at your fingertips you can easily add powerful functionality to your accounting platform without needing additional software or coding skills.

Both FreshBooks and Xero allow for easy synchronization between the integrated apps making invoicing easier than ever before. Ultimately which accounting software is right for you will depend on what type of integrations you need as well as the number that each offers.

Customer Support

Customer Support is an essential aspect when it comes to choosing between FreshBooks vs Xero. Both companies offer multiple channels of support, but the quality varies significantly.

FreshBooks provides excellent customer service via email, phone, and live chat. Their agents are available 24/7 to assist with any issues that may arise during the use of their software. Additionally, they have a comprehensive knowledge base that includes video tutorials and articles covering various topics related to FreshBooks.

On the other hand, Xero only offers support through email or online community forums. While they do provide helpful resources on their website such as guides and FAQs pages, users may find themselves waiting longer than expected for a response from Xero’s customer support team.

In terms of overall satisfaction with customer service experiences reported by users on various platforms like Capterra or G2 Crowd; FreshBooks has consistently outperformed its competitors in providing high-quality assistance promptly.

Ultimately, if you’re looking for reliable customer service backed up by quick response times whenever you need help resolving an issue – then FreshBooks might be your best bet!

Final Thoughts

After analyzing the features, pricing, ease of use, integrations and customer support for both FreshBooks and Xero, it’s clear that both accounting software platforms have a lot to offer. However, depending on your business needs and priorities, one may be a better fit than the other.

FreshBooks is an excellent option if you’re looking for user-friendly software that provides basic accounting features along with invoicing tools. It’s ideal for small businesses or freelancers who want to streamline their billing process without getting bogged down in complicated financial reports.

On the other hand, Xero is more comprehensive overall with its extensive feature set including robust reporting capabilities. Its modular design allows users to customize their experience by adding only the functions they need most. Therefore it’s perfect for larger companies or those who require more complex accounting solutions.

Ultimately though FreshBooks vs Xero comparison depends on what will work best with your specific business structure and requirements. We hope this article has helped shed some light on these two platforms so you can make an informed decision as per your needs!